MIDU LEGAL
Newsletter Terms
These Newsletter Terms explain how Midu may send email updates, promotional messages, product news, customer care information and marketing communications when you subscribe or otherwise agree to receive them.
About these Newsletter Terms
These Newsletter Terms apply when you subscribe to receive email updates from Midu, sign up to a newsletter form, agree to receive marketing communications, or otherwise request product, brand, promotional or customer updates from us.
By subscribing, you agree that Midu may send you email communications in accordance with these Newsletter Terms, our Privacy Policy and applicable data protection and electronic marketing rules.
These terms explain what you may receive, how we use your subscription information, how you can unsubscribe, and how to contact us if you have questions.
If you do not wish to receive marketing emails from Midu, you should not subscribe, or you may unsubscribe at any time using the unsubscribe method provided in our emails where available.
What you may receive
If you subscribe to Midu email updates, we may send you messages related to our products, website, services and customer experience.
Product updates
Information about bags, shoes, watches, accessories, new arrivals, edited selections, product features or product care guidance.
Promotional updates
Information about offers, campaigns, seasonal promotions, limited-time updates or other marketing messages where permitted.
Brand content
Style inspiration, gift ideas, care guides, category guides, buying guidance and other editorial-style content.
Customer information
Helpful information about secure payment, order support, returns, shipping, customer care or policy updates.
How you subscribe
You may subscribe to Midu updates through a newsletter form, account form, checkout option, pop-up, footer form, promotional form or another sign-up method on our website.
When subscribing, you may be asked to provide your email address and, in some cases, your name, preferences or other optional information.
You should only subscribe using an email address that belongs to you or that you are authorised to use.
We may use form validation, consent records, timestamps, source pages or similar technical records to help manage your subscription and demonstrate how the subscription was submitted.
Consent and marketing permission
We aim to send marketing emails only where we have an appropriate basis to do so, such as your consent or another permitted basis under applicable rules.
Where consent is required, we aim to make the subscription choice clear and separate from unrelated terms where appropriate.
If you are an existing customer, we may in limited circumstances send marketing about similar products or services where permitted by applicable rules, provided you were given a clear opportunity to opt out.
We do not intend to use pre-ticked boxes or unclear wording to force newsletter subscription.
Unsubscribing from emails
You can opt out of marketing emails from Midu. We aim to make unsubscribe options clear and reasonably easy to use.
Email unsubscribe link
Marketing emails may include an unsubscribe link or preference option where available.
Contact support
You can contact us at [email protected] if you need help unsubscribing.
Processing time
Unsubscribe requests may take a short time to process, so you may still receive emails already scheduled before your request was completed.
Service emails
Unsubscribing from marketing emails does not normally stop necessary order, payment, delivery, account, security or customer service emails.
Service emails vs marketing emails
Some emails are necessary to provide our services and are not the same as marketing newsletters.
For example, if you place an order, we may need to send order confirmations, payment updates, delivery information, customer support replies, return updates or other service-related messages.
These service emails may still be sent even if you unsubscribe from marketing emails, because they relate to your order, account, customer service request, legal obligations or website security.
Personal data used for newsletters
We may process certain personal data to manage newsletter subscriptions and send relevant email communications.
Email address
Used to send newsletters, promotional updates or customer communications you requested or agreed to receive.
Name or preferences
Used where provided to personalise or manage communications.
Subscription records
May include consent status, form source, timestamp, IP-related technical data or unsubscribe records where needed.
Email engagement data
Where permitted, we may review whether emails were opened, clicked or delivered to improve communications and measure performance.
Email tracking and preferences
Some newsletter tools may use tracking technologies to help understand whether emails are delivered, opened or clicked.
Where we use email analytics or similar technologies, this may help us improve content, avoid sending irrelevant messages, measure campaign performance and manage subscriber preferences.
Your browser, email provider or device settings may affect whether tracking pixels, images or links are loaded.
If newsletter sign-up involves cookies, analytics or marketing tools on the website, those technologies are also explained in our Cookie Policy where applicable.
Third-party email service providers
We may use third-party service providers to help manage mailing lists, send emails, measure email performance, process unsubscribe requests or maintain email delivery.
These providers should only process newsletter-related data for appropriate business purposes and in accordance with applicable privacy and data protection requirements.
We do not intend to sell your newsletter subscription information to advertisers.
More information about how we handle personal data is available in our Privacy Policy.
Offers, promotions and availability
Newsletter content may include promotional information, but offers may be subject to conditions, availability and separate terms.
Promotions, discount codes, product availability, prices, delivery options and campaign dates may change. If a newsletter includes a promotion, the relevant offer terms, product page or checkout information should be reviewed before purchase.
Receiving a newsletter does not guarantee that a product, size, colour, price, promotion or delivery option will remain available.
Your responsibilities
When subscribing to Midu emails, you should provide accurate information and use the subscription service responsibly.
Use your own email
Do not subscribe another person without their permission.
Keep details accurate
If your email address changes, you may need to subscribe again or contact support.
Review product pages
Newsletter content is general. Always review the product page and checkout details before ordering.
Use unsubscribe properly
If you no longer wish to receive marketing emails, use the unsubscribe method or contact us.
Changes to these Newsletter Terms
We may update these Newsletter Terms from time to time to reflect changes in our website, marketing practices, technology, service providers, legal requirements or customer communication methods.
The updated version will be posted on this page. The “Last updated” date may be changed when the page is revised.
If you continue to receive or use Midu email communications after updates are made, the updated terms will apply where appropriate.
Questions about newsletters?
If you have questions about newsletter subscription, marketing emails, unsubscribe requests or your personal data, contact Midu support.
